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We have outlined the steps so that you are able to get access to medical cannabis.
How to get access to medical cannabis
Below are the items required to get access to medical cannabis. We have multiple ways for you to send the information to us. These options have been designed keeping your convenience in mind.
Medical Document
Make an appointment with your healthcare practitioner and have them fill out your medical document. You can download or print a copy of the medical document from our website to provide to your healthcare practitioner to use and send to us.
The medical document can be submitted:
By fax
Your healthcare practitioner can send a copy to 1-844-295-6641
By mail
Need help finding a prescribing Healthcare Practitioner? Let us help you find a clinic
Patient Registration
You can register with us online, by fax, or by mail
Your patient registration form can be completed separately from your medical document, either before or after it has been granted. If you have a caregiver or are having your medical cannabis shipped somewhere other than a permanent residence, you will require some additional signatures as part of your registration. To register:
Online
Please go to estoramedical.com/sign-up to complete the consolidated version of our form to begin the process. You may also download the appropriate form below, and email a completed copy to us at customerservice@phoena.com.
By fax
Once you’ve completed the application form and have the Medical Document signed by your healthcare practitioner, have them fax both documents together to 1-844-295-6641.
By mail
Once you’ve completed the application form and have the medical document signed by your healthcare practitioner, mail the original copies to the following address:
Phoena Inc.
3280 Langstaff Road, Unit 1
Vaughan, Ontario L4K 5B6
Registration forms
Registration can be done online at: estoramedical.com/register
You may also fill out a paper form and send it to us to begin your registration.
Please fill out the appropriate form based on the current status of your residence, or where you prefer to receive shipments of your medical cannabis.
Form A (EN/FR)
Use this form for new patient registrations, if you have a permanent residence
Form B (EN/FR)
Use this form if you are without a residence and receive assistance from a shelter, hostel or similar institution in Canada.
Form C (EN/FR)
Use this form if a health care practitioner will be receiving your medical cannabis. There is a section they must fill out and sign as well.
If you are an existing patient and need to make a change to your account, see the Manage your account page
Send the completed forms to us at
3280 Langstaff road, Unit 1 Vaughan, Ontario L4K 5B6
customerservice@phoena.com
Secure Fax: 1-844-295-6641
Learn more about medical cannabis
We believe our patients should be provided with scientifically accurate information about the treatment they are prescribed.
We have organized our education material for easy navigation so patients can learn with ease.
